Customer Lead Form
Ne-Mo's Bakery, Inc.
416 North Hale Avenue
Escondido, CA 92029
Phone: 760-741-5725
Toll Free: 800-325-2692
Fax: 760-741-0659
http://www.nemosbakery.com/
e-mail: salesadmin@nemosbakery.com
SALES:
Sam DeLucca, Jr.
Senior Vice President, Sales & Marketing
Extension
3071
e-mail: salesadmin@nemosbakery.com
Shari Smith
Customer Service Supervisor
Extension 3070
e-mail: salesadmin@nemosbakery.com
Nancy Calegari
Western Director of Sales
Phone: 760-300-3072
e-mail:
ncalegari@nemosbakery.com
Pete Petersen
Western Regional Sales Manager
Phone:
760-300-3074
Fax: 760-300-3077
e-mail: ppetersen@nemosbakery.com
Steve Parker
Eastern Director of Sales
Phone: 760-300-3080
Fax:
760-300-3081
e-mail: sparker@nemosbakery.com
Ne-Mo's Presence in the Marketplace:
Convenience Stores:
Ne-Mo's has long set the standard for quality and innovation in the
convenience store industry. Our products offer eye appeal, exceptional eating
quality and profitability. While other bakery products come on the scene and are
soon gone, Ne-Mo's has been a presence for over 20 years with consistent quality
and service that can always be relied upon. The product line is comprehensive in
that it lends itself to morning, afternoon or evening eating.
Vending and Catering:
Deli's:
Ne-Mo's Fine Bakery Products are a profitable addition to any deli area. They
provide a terrific impulse item that completes a deli meal or to grab for a
later snack. All of our products are individually wrapped and ready to eat. They
are packaged for easy handling for the on-the-go consumer.
Fast Food:
There are fast food chains that recognize the quality and brand appeal of the
Ne-Mo's cakes and do offer them on their menu.
Custom Products:
Ne-Mo's does do custom bakery items. For information regarding a program,
please call our Sales and Marketing Department and ask for Sam DeLucca, Jr.
Merchandising Aids:
Ne-Mo's Bakery does offer merchandising aids for product display to our
customers. Requests for merchandising aids are handled on an individual basis.
Please contact our Customer Service Department (phone: 800-325-2692; fax:
760-741-0659); e-mail: salesadmin@nemosbakery.com) for
assistance.
Trade Shows - Calendar of Events:
Ne-Mo's Bakery will be participating in the following national trade shows
for calendar year 2006:
The NACS Show 2007 (National Association of Convenience Stores)
Atlanta, GA
November 6-9, 2007
Changing at the speed of light, the convenience store and petroleum marketing
industry is growing and shifting faster than ever before. Faced with mergers and
acquisitions, new technologies and increased customer expectations, the industry
continues to successfully reposition itself as the industry that allows its
customers to have a one-stop shopping experience, 24 hours a day, 7 days a week.
Convenience and petroleum retailers are always looking for new, innovative ideas
to build customer loyalty, streamline efficiencies and set them apart from the
competition.
Ne-Mo's has been a part of that evolution for over 20 years. The NACS trade
show is a great opportunity for you to get in touch with the pulse of the
industry. Our product offering will be on display and samples will be given out.
Our Sales staff will be available and happy to answer any questions that you may
have and share with you the bottom line benefits that Ne-Mo's can bring to your
business.
Planagrams:
Ne-Mo's Bakery will assist with product selection and product placement, as
well as offer suggestions for in-store placement locations.
Custom Products:
Ne-Mo's does produce custom baking. Please contact Sam DeLucca, Jr., Ne-Mo's
Sr. V.P. of Sales and Marketing (phone: 800-325-2692, extension 3070; fax:
760-741-0659); e-mail: salesadmin@nemosbakery.com) for
further information.
CUSTOMER SERVICE:
Maria Resendiz
Customer Service Assistant
Extension 3073
e-mail: ssales@nemosbakery.com
Customer Service Hours:
In order to accommodate the needs of our valued customers and to expedite
orders more efficiently, our Customer Service Department is open from 7:30 a.m.
to 5:00 p.m. Pacific Standard time.
We request that all orders be received in our Customer Service Department by
3:00 p.m. Pacific Standard time so that we can process the orders into our
system before the end of the day.
Order Lead Times:
We offer a two week lead time from the day the order is placed to the day the
order is received. We offer a one week lead time to customers in Southern
California.
FINANCE:
Extension 3070
e-mail: ssmith@nemosbakery.com
Terms and Conditions:
· Invoice terms are 1% 10, Net
20.
· Minimum shipment - 800 cases.
· Return Goods Policy:
a. Ne-Mo's will refuse any returned goods
unless prior written authority has been approved by the Ne-Mo's Senior Vice
President of Sales and Marketing.
b. Quality assurance is of the utmost
importance. Any quality complaint is to be referred to the Ne-Mo's Senior Vice
President of Sales and Marketing for follow-up and disposition. Product code,
description, manufacture date, and details regarding the complaint are necessary
to facilitate disposition instructions.
· All products are shipped frozen
and guaranteed to maintain their high quality level for a period of at least
nine (9) months from the date of production when stored at 0 (zero) degrees
Fahrenheit.
· Customers may pick up a minimum
of 75 cases at Ne-Mo's Bakery, Escondido, California, or any of our
warehouses.
The Sales & Marketing Department of Ne-Mo's Bakery must receive a signed
credit application for each new customer. Credit approval will be processed
within 5 working days following receipt of credit application.
If your product requirements are less than our minimums, please complete our
Customer Lead Form (link to this form). We will reply to your e-mail address and
give you the name of our Distributor in your area.
Click
here for Ne-Mo's Credit Application (PDF) --- Click
here for Ne-Mo's Credit Application (Excel .xls)